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Free Trial Lesson Procedures

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Free Trial Lesson Application Procedures at EIGORU-en  | Japan style Online English School for English Learners; Young Children, Kids, Mothers, Business people, Grown-ups and Senior.

 

Free Trial Lesson Application Procedures

Registration is easy!

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Step 1: Find a teacher you want to have a trial lesson with.

✦ You can select a teacher thru the photos here in the ⇒ Teacher’s List page.


Step 2: Apply for a Trial Lesson to your Chosen Teacher.

When you sign up for a free trial lesson, please specify your chosen teacher’s name.
⇒ EIGORU-en Trial Lesson Order Form
You can also sign up directly from each teacher’s profile page.

❋ You can have unlimited free trial lessons at any time with any teacher you like (but only 5 trial lessons per week as our rule.)
❋ You are allowed to have 1 trial lesson per teacher
❋ Even if you already have lessons with your regular teachers, you can still have free trial lessons at any time with other teachers.

Step 3: Confirmation of the Trial Lesson Date and Time

Teachers will suggest the trial lesson schedule via email, so please respond to the teacher, choose your comfortable date and time from the teacher’s suggestions.
The following is the suggested responses such as the mail because it is easy to exchange.
❋ The following is an Easy Mail Responder and convenient to use.
⇒ EIGORU-en Easy Mail Form is a form for telling requests to the teacher without composing English messages (Optional)

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Step 4: Trial lessons

Please wait for your teacher’s call via Skype at the promised schedule.

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Advanced Preparation and Confirmation

1. Skype Preparation

Download Free Skype and please make your own Skype account and Skype Name.
Please click this ⇒ Skype Tutorial page.

To download and install Skype, please click the photo link below.

❋ For other inquiries or help, please visit this ⇒ Skype Support.

2. Select what type of the Lesson Sheet you prefer (Excel or Photo file type) 

❋ The Lesson Sheet is an Excel file with the lesson record such as the lesson date, consumed minutes and total lesson fees of a certain contract.
❋ With continuous lessons, the teacher sends the Lesson Sheet to the student every after class.

① Excel type of the Lesson Sheet (standard)

❋ Excel type of the Lesson Sheet has a file name format below.
yyyymmdd.StudentNickname.0000-TutorNickname-1.87usd
See the sample photo below how does a Lesson Sheet looks like.

If you select the Excel file type of Lesson Sheet but you do not have the software for editing it, then please use FREE Excel Software on the following.

● ⇒ Excel Online (Microsoft)
●Microsoft Excel
 ⇒For Android
 ⇒For iOS

② Photo type of Lesson Sheet (optional)

❋ Sample of the Photo type of the Lesson Sheet (PHOTO Lesson Sheet) below.

Note: Smartphone such as iPhone cannot attach an excel file to an email form in a normal way. When you cannot send Excel type through the transfer contact form, then please choose Photo type (jpg or image file) of the Lesson Sheet.

❋ You can request to have PHOTO Lesson Sheet through email or ⇒ EIGORU-en Easy Mail Form as well as in ⇒ EIGORU-en Trial Lesson Order Form.

3. EIGORU keeps ALL Email-Copies (Mail History) through using CC: eigoru.cc.noreply@gmail.com

Please always send emails to our EIGORU Teachers with Cc: eigoru.cc.noreply@gmail.com including the scheduling of each trial lesson.

❋ If you send an email to the teacher using the ⇒ EIGORU-en Easy Mail Form, this is automatically sent/copied to EIGORU office.
❋ Please be careful not to send inquiry to email address shown above. It is only dedicated for broadcasting/sending a copy of email exchange with our teachers.

❋ To contact our support staff or send INQUIRIES to this email address eigoru.office@gmail.com



Note: Here in EIGORU, we manage the students and teachers through having copies of Email History, as for the teacher and student’s email address, it is mandatory to have one email address only. 

4. Mail Forms List available in EIGORU-en

EIGORU-en provides Mail Forms that include “Easy Mail Form” for Beginners who don’t like to write message in English to their teachers.

⇒ EIGORU-en Trial Lesson Order Form
This is Free Trial Lesson Application Form (Mandatory)

⇒ EIGORU-en Step3-Form
This is the form upon payment of the lesson fee (Required)

⇒ EIGORU-en Easy-Mail Form
This is a form with preset messages/phrases that you want to say to your teachers without composing English messages by yourself. (Optional)

⇒ EIGORU-en Tutor Improve Request Form (anonymity)
Through this form, you can inform your teacher about the bad points you want to improve anonymously.  You can also inform the teachers about their good points without breaking the good relationship with them. (Optional)

⇒ EIGORU-en Teacher Evaluation Form
You may inform us your evaluation for each teacher you have. (Optional)

Free Trial Lesson Application (detailed explanation)

Trial Lesson Flow Chart


 

(1) Trial Application

When you sign up for a free trial lesson, please specify your chosen teacher’s name.
⇒ EIGORU-en Trial Lesson Order Form
You can also sign up directly from each teacher’s profile page.

❋ Please fill-up with your registration email address and it will send back to the teacher
You can register for a Free Trial Lesson with up to 5 Different Teachers only per week. Please take note that the trial lesson schedule will depend on the teacher’s timetable. If the trial lesson schedule with a certain teacher was cancelled, then try another teacher, until you consumed 5 trial lessons with 5 different teachers in a week.

❋ However, if you find your favorite teacher and would like to continue studying with him/her, then the continued (regular) lessons are charged already. 

After signing up or submitted the trial application form, then you should follow the detailed pattern on the following.

 

(2) Trial Lesson Suggestions via Email

You will receive an email from the teacher about the Trial Lesson schedule suggestion.

Regarding no reply email from the teacher, please visit this page ⇒ 3.4 Q: There is no reply from my teacher.


❋ ⇒ EIGORU-en Easy-Mail Form is a form about telling the requests to teacher without composing English messages (Optional)

❋ Direct Email interaction with the teachers must always have Cc: eigoru.cc.noreply@gmail.com broadcast-only address.

❋ Email Sample from the Teacher

Hi Mr. Tomi!

Thank you very much for taking the trial lesson with me. For this trial lesson, please select your most convenient date and time from the timetable below in Philippine Standard Time (PST).

10:00-10:25 May 25 Monday
10:00-10:25 May 26 Tuesday
10:00-10:25 May 27 Wednesday
10:00-10:25 May 28 Thursday
10:00-10:25 May 29 Friday

Sincerely,
Teacher Judy

(3) Reply about the Trial Lesson Schedule

You must reply to your teacher’s email regarding the Trial Lesson Schedule and select your convenient date and time.
❋ If there is no convenient date and time from the teacher’s suggestion, then you can send an email to the teacher about your proposed date and time (March 10 13:00, etc.).

❋ ⇒ EIGORU-en Easy-Mail Form is a form about telling the requests to teacher without composing English messages (Optional)

❋ Direct Email interaction with the teachers must always have Cc: eigoru.cc.noreply@gmail.com broadcast-only address.

❋ Example email to your teacher,

Hello Teacher Judy!
I hope June 25, Wednesday 7:00-7:25 am PST.
Is it OK?

Student,
Tomi

❋ After this, the teacher will send you a confirmation email regarding our scheduled lesson.

❋ Example Reply from the teacher,

Hello Mr. Tomi!
Yes, I will call you Tuesday, May 31 at 7:00 am using Skype.
I will add you as a contact at Skype, so please accept my request.
On the said date of your trial lesson, please boot up your Skype 10 minutes before the time and wait for my call.
When you are called, please respond as soon as possible.

Sincerely,
Teacher Judy

(4) Launch Skype and wait for the Trial Lesson

You should open your Skype 5 minutes prior to your trial lesson schedule and please wait for your teacher’s Skype call.
Take note: If you receive a Contact Request from your Teacher, please kindly accept it so she can make a call. If ever you didn’t receive a Contact Request from your teacher, it’s either you gave her a wrong Skype Name/ID or she forgot the scheduled class. Please kindly make a follow-up email to your teacher. Thank you.

After that, please try to talk in chat or voice in accordance with the teacher’s instructions. Lesson contents and teaching strategy differ depending upon the English ability of the teacher and the student. Feel free to ask your teacher about your preferred type of lesson.

❋ Email transactions with the teacher must always have Cc: eigoru.cc.noreply@gmail.com broadcast-address only.

When the teacher did not appear on time of the lesson because of the Internet interruption or sudden power outage, then please send the teacher an email like the following.
❋ ⇒ EIGORU-en Easy-Mail Form is a form for telling requests to the teacher without composing English messages (Optional)

❋ Example Email to your teacher,

Hello Teacher Judy!

You did not attend our class today at 7:00am PST.
Please tell me your situation today and next time-table.

Student,
Tomi

Regarding no call from the teacher, please visit this page ⇒ 3.3 Q: I didn’t receive a call from my teacher.
 

Receive an Email regarding Lesson Continuation

(5) Receive Email Confirmation about Continue Lessons

After the trial lesson ended, please wait for the teacher’s email as described in the following regarding an inquiry about lesson continuation.
❋ However, you can discuss with your teacher about the lesson continuation during your trial lesson or before the class time ends.

❋ Example Email from the teacher,

Hi Mr. Tomi!
Thank you for having the trial lesson with me. Please, select from the choices below:

(1) I would like to continue studying English with you.
(2) I’m sorry, but I will not continue your lesson.

Please reply (1) or (2)

I will wait for your kind reply.
Thank you.

Sincerely,
Teacher Judy

 

(6) Reply about Lesson Continuation and Lesson Hope Date and Time

(6-1) If you wish to continue lessons:
Reply to Continue Lessons and Lesson Hope Date and Time

Please send email to verify that you want to continue the lesson and inform your lesson hope date and time as well as when to start.

❋ Please send email and inform your teacher about the lesson weekdays/ends and time as well as the lesson minutes like 25 or 50 minutes or more (200 minutes per day is possible).

❋ ⇒ EIGORU-en Easy-Mail Form  is a form about telling the requests to teacher without composing English messages (Optional)

❋ Direct Email interaction with the teachers must always have Cc: eigoru.cc.noreply@gmail.com broadcast-only address.

❋ Example E-mail to your teacher,
If you’d like to continue lesson

Hello Teacher Judy!

I will continue lesson with you.
What day is the most convenient for you to start our continue lesson?
Please send me your latest open schedule.

Student,
Tomi

(6-2) If you do not wish to continue the lesson:
Reply about Not to Continue Lessons

After you received the trial lesson and you don’t like to continue studying with the teacher, then please send a reply and inform the teacher that you don’t like to continue the lesson with her.

❋ The teacher is waiting for your reply about the lesson continuation and you have to reply about not continuing the lesson so that the desired time you indicated on your trial application form before could be taken by other students. Please kindly consider it.
❋ In addition, if you don’t like to continue the teacher’s lesson, please still send a reply about it in order for teachers to open the time slots you reserved before for other waiting students.
❋ Otherwise, we only give 7 days from the trial lesson date for students to reply about the lesson continue or not.

❋ ⇒ EIGORU-en Easy-Mail Form is a form about telling the requests to teacher without composing English messages (Optional)

❋ Direct Email interaction with the teachers must always have Cc: eigoru.cc.noreply@gmail.com broadcast-only address.

❋ Example Email to your teacher about not continuing the lesson,

Hello Teacher Judy!

I’ m sorry but I would not like to continue the lesson this time. Thank you.

Student,
Tomi

How to reply when you are not decided yet?

If you signed up for trial lessons to more than 1 teacher, please, inform each teacher you’ve done trial lessons with that you still have many trial lessons and you need enough time to decide whose to continue lesson with.

❋ Example Email to your teacher,
If you want the teacher to wait for your decision

Hello Teacher Judy!

Please give me a few days to decide if I will have continue lessons from you or not because I still have pending trial lessons with other teachers. Thank you.

Student,
Tomi

Please read the “⇒ Continuing Lessons Procedures” for the following steps (steps for ongoing lessons). 

Note:
Email Confirmation about Continue L
esson or Not, “the above-mentioned (5) (6)” can be ignored if you already talked to your chosen teacher about it during the trial class. There’s no need to contact our staff.

The Lesson Sheet is about all Lesson Records and will be sent by the teacher to the student.

Other Important Considerations

Note:
Do not use Skype Chat/Message for discussing important matters with the teacher such as change of schedule, etc.

Please use email all the time and not Skype when talking about important information and other matters.

Skype Chat or Messaging is a mechanism that both messages are sent and received only when both sender and receiver happen to come online. Also, if you sent a Skype message but the receiver was offline, it won’t be received or read until you both go online. Same as when the teacher sent a message to you while you were offline. And you go online but the teacher’s Skype is off already, then you won’t be able to see the teacher’s message. This is where misunderstanding often happens. 

In addition, even if the teacher is online or even during the class, sometimes teacher doesn’t check Skype messages as same as above and it’s very different when you use email and LINE lessons, so please don’t make any promise of schedule with the teacher through Skype or don’t chat about any other important things over Skype. Please “use Email” when there’s something important to say, ask or request to your teacher.

Note:
If the lesson is suddenly canceled…

Internet in the Philippines is almost wireless (Wi-Fi). There are times also that the internet is unstable before the lesson starts and you received and read the teacher’s message about it, although the teacher’s Skype status is online. Rain and time zone in the Philippines and a sudden power-down cause the Internet unstable or cut suddenly. You can see your teacher’s Internet connection  through Skype Status, displayed in colors such as red, yellow and green. If the colors are red or yellow then Skype call is not possible. For this reason, we cannot easily determined when can teacher contact you because of unstable internet connection and there are times that the teacher can contact you late.

In addition, if the teacher frequently cancels the lesson or sudden change schedule and we received 3 complaints from the students then the teacher will be charged with big penalty, cancel the contract as well as freezing of salary. So we hope that you will discern this kind of negligent teachers who often cancel lessons.

❋ For more information please refer to our “⇒ Frequently Asked Questions.”

Thank you!

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